---
title: How to connect with CallRail
description: CallRail is a well-known marketing tool that focuses its analytics on call tracking &amp; recording. For some companies, using CallRail alongside Google Ads is necessary in order to track the digital performance of brick-and-mortar stores.
---

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# How to connect with CallRail

## CallRail is a well-known marketing tool that focuses its analytics on call tracking & recording. For some companies, using CallRail alongside Google Ads is necessary in order to track the digital performance of brick-and-mortar stores.

### Integrate CallRail into DashThis

**Permissions:** In order to successfully connect CallRail to DashThis, you need to have either a Manager or Admin role. For more on users and permissions, please visit CallRail's [help center](https://support.callrail.com/hc/en-us/articles/5711810545421-Users#:~:text=Users%20are%20specific%20persons%20or,creating%20tracking%20numbers%20and%20settings.). 

### Connect your account

 

**Part 1: Get your API key from CallRail**

- Click on settings at the top left-hand corner of your CallRail account
- Click on Integrations 

![Screen Shot 2022-10-28 at 10.20.15 AM](https://help.dashthis.com/hs-fs/hubfs/Breanne%20-%20Help%20Center/Screen%20Shot%202022-10-28%20at%2010.20.15%20AM.png?width=670&height=166&name=Screen%20Shot%202022-10-28%20at%2010.20.15%20AM.png)

- On the left-hand side, click on API Keys

![Screen Shot 2022-10-28 at 10.21.14 AM](https://help.dashthis.com/hs-fs/hubfs/Breanne%20-%20Help%20Center/Screen%20Shot%202022-10-28%20at%2010.21.14%20AM.png?width=670&height=156&name=Screen%20Shot%202022-10-28%20at%2010.21.14%20AM.png)

 

- On the right-hand side, click on Create API v3 Key

![Screen Shot 2022-10-28 at 10.21.39 AM](https://help.dashthis.com/hs-fs/hubfs/Breanne%20-%20Help%20Center/Screen%20Shot%202022-10-28%20at%2010.21.39%20AM.png?width=670&height=144&name=Screen%20Shot%202022-10-28%20at%2010.21.39%20AM.png)

 

**Important:** API V3 keys are only visible for 15 minutes after creation. If you lose your API Key, you can create a new one.

 

**Part 2: Connect your API key to DashThis**

1. Click on ADD + beside CallRail in DashThis
2. Add your account name (example: 474-307-012)
3. Add your API key (example: 9f1056663af3da29146fff0030cd9a29)
4. Click on Add 

 

### Need help with CallRail?

### Contact our Support Team [**here**](https://help.dashthis.com/kb-tickets/new?hsLang=en) 💪🏼

---

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[CallRail notes/limitations](https://help.dashthis.com/callrail-notes/limitations?hsLang=en)  
[CallRail metrics and dimensions](https://help.dashthis.com/callrail-metrics-and-dimensions?hsLang=en)  
[CallRail filters](https://help.dashthis.com/callrail-filters?hsLang=en)

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