How to connect with CallRail

CallRail is a well-known marketing tool that focuses its analytics on call tracking & recording. For some companies, using CallRail alongside Google Ads is necessary in order to track the digital performance of brick-and-mortar stores.


Integrate CallRail into DashThis


Permissions: In order to successfully connect CallRail to DashThis, you need to have either a Manager or Admin role. For more on users and permissions, please visit CallRail's help center


Part 1: Get your API key from CallRail.

  • Click on settings at the top left-hand corner of your CallRail account
  • Click on Integrations 

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  • On the left-hand side, click on API Keys

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  • On the right-hand side, click on Create API v3 Key

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Important: API V3 keys are only visible for 15 minutes after creation. If you lose your API Key, you can create a new one.


Part 2: Connect your API key to DashThis

  1. Click on ADD + beside CallRail in DashThis
  2. Add your account name (example: 474-307-012)
  3. Add your API key (example: 9f1056663af3da29146fff0030cd9a29)
  4. Click on Add 


Should you need any assistance with CallRail, please reach out to our Support Team 🤘


What's next:

CallRail metrics and dimensions
CallRail filters