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Got a question?
TikTok Ads notes/limitations
- Unfortunately, TikTok's API limits the queried period to a maximum of 365 days. Should you have data for your metric in question, please clone your dashboard and set a different period within this time range to display it. Still not seeing your data? Contact our support team to investigate.
- Video Shopping Ads & Catalog Listing Ads (both known as Shopping Ads) are currently not available via TikTok's API. Please know that our Product team is closely monitoring the development of this feature.