TikTok Ads notes/limitations


  • Unfortunately, TikTok's API limits the queried period to a maximum of 365 days. Should you have data for your metric in question, please clone your dashboard and set a different period within this time range to display it. Still not seeing your data? Contact our support team to investigate.

  • Video Shopping Ads & Catalog Listing Ads (both known as Shopping Ads) are currently not available via TikTok's API. Please know that our Product team is closely monitoring the development of this feature.
  • When using any of the dimensions in your widget, the results (ex. Video Views, Clicks, etc.) will show data for the posts published during the time period shown in your dashboard. 

Should you need any assistance with TikTok Ads, please reach out to our Support Team 🤘