--- title: Mailchimp notes/limitations description:       --- [Skip to content](https://help.dashthis.com/mailchimp-notes/limitations#main-content) [More support](https://help.dashthis.com/kb-tickets/new?hsLang=en) ![dashthislogo](https://help.dashthis.com/hs-fs/hubfs/logo_dashthis_blue.png?width=150&height=44&name=logo_dashthis_blue.png) Open main navigation Close main navigation - [More support](https://help.dashthis.com/kb-tickets/new) - [Back to DashThis](https://dashthis.com/) [Back to DashThis](https://dashthis.com/) How can we help you today? - There are no suggestions because the search field is empty. 1. [Help Center](https://help.dashthis.com/?hsLang=en) 2. [Integrations](https://help.dashthis.com/integrations?hsLang=en) 3. [Mailchimp](https://help.dashthis.com/integrations?hsLang=en#mailchimp) # Mailchimp notes/limitations   - MailChimp’s API only allows reporting software to automatically retrieve data in real time when requested. **No historical data can be retrieved.** - The metric "Unsubscribe Count" is only reporting data for audience lists, not for specific campaigns (even if the campaign has a very similar name compared to the audience list). Be mindful of this detail when reporting this to your client. - When creating a widget in DashThis with MailChimp's integration, you will see cumulative data attributed to your campaigns. But you won't be able to see the specific results associated with past periods. - In order to have the most accurate data collected for a particular campaign, we recommend you create a new widget as soon as you launch your campaign, and filter it by its campaign name. This will allow you to monitor a specific metric for that particular campaign. - The "Open Rate" metric we get via the API does not support the filter "**Exclude Apple MPP for more accurate open data**." So, please make sure the corresponding box is unchecked and that the word "**Includes**" appears at the top of your results in MailChimp when comparing the data from MailChimp with what you see in DashThis. ![](https://help.dashthis.com/hs-fs/hubfs/image-png-Mar-24-2025-06-34-51-8606-PM.png?width=670&height=268&name=image-png-Mar-24-2025-06-34-51-8606-PM.png) - The data we get via the API does not support the filter "**Bot filtering on**" option. Please make sure that this option is unchecked so that no filters are applied in your Mailchimp view.![](https://help.dashthis.com/hs-fs/hubfs/image-png-Apr-16-2026-04-06-11-1738-PM.png?width=670&height=179&name=image-png-Apr-16-2026-04-06-11-1738-PM.png)   ### **Should you need any assistance with Mailchimp, please reach out to our** [Support Team](https://help.dashthis.com/kb-tickets/new?hsLang=en) **🤘** - [Getting Started](https://help.dashthis.com/getting-started?hsLang=en#main-content) - [Intro to DashThis](https://help.dashthis.com/getting-started?hsLang=en#intro-to-dashthis) - [First Steps](https://help.dashthis.com/getting-started?hsLang=en#first-steps) - [Integrations](https://help.dashthis.com/integrations?hsLang=en#main-content) - [Ahrefs](https://help.dashthis.com/integrations?hsLang=en#ahrefs) - [Bing Ads](https://help.dashthis.com/integrations?hsLang=en#bing-ads) - [CallRail](https://help.dashthis.com/integrations?hsLang=en#callrail) - [Campaign Monitor](https://help.dashthis.com/integrations?hsLang=en#campaign-monitor) - 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